The Company Private Limited Policy

Its Not Smoke provides an online store for customers through their online site. At Its Not Smoke the privacy and security of our customers, respondents and visitors are of paramount importance. Its Not Smoke is committed to protecting the data you share with us. This privacy policy explains how Its Not Smoke processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of its website and platform.

For the purposes of this policy, Its Not Smoke defines the term “Customer” as an entity with which Its Not Smoke has an established relationship, the term “Respondent” as any individual who purchases products provided by Its Not Smoke or who is included as a contact in a Customer’s account and the term “Visitor” as an individual that visits our front-end website (for example https://itsnotsmoke.co.uk/).
Any information stored on Its Not Smoke’s platform is treated as confidential. All information is stored securely and is accessed by authorised personnel only. Its Not Smoke implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorised or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.

Collection and use

General

The following sections cover the specifics of each of the three groups from which data is collected: website Visitors, Respondents and Users.
Website Visitors

If you are a Visitor to our website only, and not a Respondent to a survey, purchaser or a user of our other web sites, then this section is relevant for you.

By visiting this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website may not be possible.

Its Not Smoke may collect, record and analyse information of Visitors to its website. We may record your IP address and use cookies. Its Not Smoke may add information collected by way of pageview activity. Furthermore, Its Not Smoke may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you register for and account or sign up for information and newsletters. If you provide Its Not Smoke with your social media details, Its Not Smoke may retrieve publicly available information about you from social media.

Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, your areas of interest, interest in Its Not Smoke products, and certain information about the company you are working for (company name and address), as well as information as to the type of relationship that exists between Its Not Smoke and yourself.

Its Not Smoke gathers data about visits to the website, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come.

Purpose of processing personal data

Its Not Smoke uses the collected data to communicate with Visitors, to customise content for Visitors, to show ads on other websites to Visitors, and to improve its website by analysing how Visitors navigate its website.

Sharing personal data

Its Not Smoke may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyse the Visitor behaviour on its website.

Links to other sites

Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. Its Not Smoke is not responsible for the content or privacy policy of these other sites.
Cookies

Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer.

This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in this cookie policy. By closing the cookie warning banner, scrolling the page, clicking a link or continuing to browse otherwise, you agree to the use of cookies.

What are cookies?

For modern websites to work according to visitors’ expectations, they need to collect certain basic information about visitors. To do this, a site will create small text files which are placed on visitor’s devices – these files are known as cookies. Cookies are uniquely assigned to each visitor and can only be read by a web server in the domain that issued the cookie to the visitor. Cookies cannot be used to run programs or deliver viruses to a visitor’s device.

Cookies do various jobs which make the visitor’s experience of the internet much smoother and more interactive. For instance, cookies are used to remember the visitor’s preferences on sites they visit often, to remember language preference and to help navigate between pages more efficiently. Much, though not all, of the data collected is anonymous, though some of it is designed to detect browsing patterns and approximate geographical location to improve the visitor experience.

How are cookies used itsnotsmoke.co.uk?

Its Not Smoke places cookies to store and then retrieve small bits of information on your computer when you visit. This is to ensure that our content is tailored to your specifications, thereby improving the visitor experience of the site. Amongst other things, the cookies we use allow visitors to sign up to the site and let us calculate (anonymously) how many visitors the website has.

We believe that the visitor experience of the website would be adversely affected if visitors opt out of the cookies we use.
What type of cookies are there and which ones do we use?
Cookies can be categorised by how long they are stored and their function.

Cookies categorised by length of storage:

Persistent cookies
Persistent cookies remain on a visitor’s device for a set period of time specified in the cookie. They are activated each time that the visitor visits the website that created that particular cookie.
Examples of how we use persistent cookies:
• Allowing visitors to sign up
• Calculating the number of site visitors

Session cookies
Session cookies are temporary. They allow website web masters to link the actions of a visitor during a browser session. A browser session starts when a visitor opens a browser window and finishes when they close it. Once you close the browser, all session cookies are deleted.
Examples of how we use session cookies:
• To improve the usability of our site
• To route the visitor to the most available web server

Cookies categorised according to function:

Strictly necessary cookies
Strictly necessary cookies are essential to navigate around a website and to use its features. Without them, visitors would not be able to use basic services like creating a new account. These cookies do not gather information about visitors that could be used for marketing or remembering where a visitor has been on the internet.
Examples of how Its Not Smoke uses ‘strictly necessary’ cookies include:
• Allowing visitors to sign in to the website as a registered user

Performance cookies
Performance cookies collect anonymous data for statistical purposes on how visitors use a website, they don’t contain personal information, and are used to improve the visitor experience.
Examples of how Its Not Smoke uses performance cookies include:
• Gathering data about visits to the website, including numbers of visitors and visits, length of time spent on the site, pages clicked on or where visitors have come from
• Information supplied by performance cookies helps us understand how visitors use the website; for example, whether or not visitors have visited before, what visitors looked at or clicked on and how they found us
• Information supplied by performance cookies is used in (re)marketing activities.

Functionality cookies
Functionality cookies allow visitors to customise how a website looks for them: they can remember usernames, language preferences and regions.
Examples of how Its Not Smoke uses functionality cookies include:
• Remembering the language choice of a visitor
• Remembering the username for the login page.

How can visitors control cookies?
Visitors must be aware that any preferences will be lost if cookies are deleted, and many websites will not work properly, or functionality will be lost. Its Not Smoke therefore does not recommend turning cookies off when using https://itsnotsmoke.co.uk/

Most browsers accept cookies automatically, but visitors can alter the settings of their browser to erase cookies or to prevent automatic acceptance. Browsers generally provide the option to see the cookies currently stored and to accept, reject or delete cookies, block third party cookies, block cookies from particular sites, accept all cookies and subscribe to a notification when a cookie is issued. A visit to the ‘options’ or ‘preferences’ menu on their browser will allow visitors to change settings. The browser help section usually provides detailed information on how this is accomplished.

Managing performance cookies
It is possible to opt out of having your anonymised browsing activity within websites recorded by performance cookies. Visitors can prevent their data from being used by installing a Browser Add-on that blocks the functionality.
https://itsnotsmoke.co.uk uses the following tools for recording performance cookies:
• Google Analytics
• Google Adwords (DoubleClick)
• Facebook Pixel

Don’t forget that by not allowing performance cookies, this stops us from being able to learn what people like or don’t like about our website so that we can make it better.

Visitor consent
By continuing to use the website, you agree to the placement of cookies on your device. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be.

Inquires
If you wish to inquire about your Personal Data that may have been collected by Its Not Smoke purchases, we recommend that you contact us via our email at enquiries@itsnotsmoke.co.uk

Users

General
In order to provide services to its customers, Its Not Smoke collects certain types of data from them. Furthermore, Its Not Smoke collects information from customers when they sign up to the newsletter, make a purchase or create an account. This section will describe how these types of data are collected and used by Its Not Smoke as well as geographical differences that effect this policy. Data entered or transferred into Its Not Smoke by Users such as texts, questions, contacts, media files, etc., remains the property of the User and may not be shared with a third party by Its Not Smoke without express consent from the User.

Collection of User data

During a Customers registration and later on Its Not Smoke’s website, they provide information such as name, company name, email, address, telephone and other relevant data (Its Not Smoke does not hold any payment details). This information is used by Its Not Smoke to identify the Customer and provide them with support, services, mailings, sales and marketing actions, billing and to meet and other contractual obligations.

Its Not Smoke Customers can at any time access and edit, update or delete their contact details by logging in with their username and password to Its Not Smoke’s website https://itsnotsmoke.co.uk/. Its Not Smoke Customers may create more accounts with different privilege levels within their account. It is the responsibility of the Customer that creates other Customer accounts, to choose the level of access each User should have. Once these new Customers log into Its Not Smoke, they meet the definition of Customer in this policy. Its Not Smoke will not retain Customer data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations.

Processing in the European Economic Area (EEA)
For Customers with accounts located in Its Not Smoke’s European Data Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and Its Not Smoke’s processing will take place in accordance with the GDPR.

Controller

Its Not Smoke processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR:
The Its Not Smoke entity which you as a Customer entered an agreement with when using Its Not Smoke’s platform, will be the Controller for User data, as outlined above in “Collection of User data” section.

For Respondent data, as outlined in the “Collection of Respondent data” section, the Customer will be the Controller in accordance with Directive and GDPR, and Its Not Smoke will be the Processor.
Its Not Smoke adheres to the Directive of 1995 and the GDPR from May 25th, 2018. Consequently, Its Not Smoke processes all data provided by its Customers with accounts in its European Data Region, in the European Economic Area (EEA) only.

All data collected by Its Not Smoke through surveys will be stored exclusively in secure hosting facilities provided by 1&1 IONOS. Its Not Smoke has a data processing agreement in place with its provider, ensuring compliance with the Directive. All hosting is performed in accordance with the highest security regulations. All transfers of data internally in the EEA is done in accordance with this data processing agreement.

Retention and deletion

Its Not Smoke will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations. For Respondent data, Its Not Smoke’s Customers have control of the purpose for collecting data, and the duration for which the Personal Data may be kept. For Respondent data, Customers with an active account will therefore have the responsibility to delete data when required. When a users’s account is terminated or expired, all Personal Data collected through the platform will be deleted, as required by applicable law.

Acceptance of these Conditions

We assume that all Visitors of our website, Respondents to surveys powered by Its Not Smoke and Its Not Smoke’s website customers have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website. We reserve the right to change our privacy policy as necessity dictates. Continued use of Its Not Smoke’s website and platform after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an integral part of Its Not Smoke’s terms of use.

Our Legal Obligation to Disclose Personal Information

We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to Its Not Smoke or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.

Its Not Smoke’s Data Protection Officer

Its Not Smoke has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:
Its Not Smoke
Attn: Data Protection Officer
58 Carolgate
Retford
Nottinghamshire
DN22 6Dy
enquiries@itsnotsmoke.co.uk

For Further Information
If you have any further questions regarding the data Its Not Smoke, or how we use it, then please feel free to contact us by email at: enquiries@itsnotsmoke.co.uk or by mail at:
Its Not Smoke
58 Carolgate
Retford
Nottinghamshire
DN22 6Dy